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NURS FPX 4035 Assessment 3: Improvement Plan In-Service Presentation

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NHS FPX 4000:
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NHS FPX 4000 Assessment 2
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NHS FPX 4000 Assessment 2
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NHS FPX 4000:
Developing a Health Care Perspective


NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills

NHS FPX 4000:
Developing a Health Care Perspective


NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills

NHS FPX 4000:
Developing a Health Care Perspective


NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills

NHS FPX 4000:
Developing a Health Care Perspective


NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills
NHS FPX 4000 Assessment 2
Applying Research Skills

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NURS FPX 4035 Assessment 3
[Student Name]
Capella University
Professor’s Name
August 2025

NURS FPX 4035 Assessment 3: Improvement Plan In-Service Presentation

Good [morning/afternoon] all Dear audience, my name is [Your Name], and I want to thank you for attending today in-service training session. This presentation pursues a noteworthy patient safety topic namely the miss of patient handover in the emergency department (ED) context. The main aim of NURS FPX 4035 Assessment 3 is to equip the medical community with valuable methods and research-based instruments that can enhance communication at patient transitions. With higher accuracy and completeness of information exchange, we might greatly minimize the risks of miscommunication occurrence and improve patient outcomes, as highlighted in this in Service Presentation.

Agenda and Goals

Agenda Overview

NURS FPX 4035 Assessment 3 will aim to minimize the number of communication breakdowns during patient hand off which is one of the leading causes of adverse events in healthcare. Inefficient transitions of care are also associated with longer stays in hospitals, costs related to medical care, decline in service provision, and in worst-case scenarios, death (Nawawi & Ibrahim, 2024). Here, current evidence is presented on the SBAR (Situation, Background, Assessment, Recommendation) communication framework and bedside handoff protocols as a way of ensuring a standardized methodology of enhancing the reliability of patient transfer. The recent sentinel event with a septic patient can be taken as an example of the warning of the inaccurate handoff resulting in patient harm and associated outcomes, which can be addressed through a performance improvement plan.

Goals of the Session


  1. Recognize such ED handoff errors as poor training, disruptive work routines, and limitations to systems. 
  2. Compare evidence-based communication tools, including but not limited to SBAR, bedside hand-offs, and electronic health records (EHR) templates, that enhance consistency. 
  3. Illustrate how these tools can be practically used to facilitate patient safety and care quality, as demonstrated in the in-service presentation

Anticipated Outcomes

The goal of the participants will be to learn to: 

  1. Understand and resolve handoff weak points.
  2. Apply standardized tools with a reasonable degree of assurance in clinical settings. 
  3. Incorporate the best practices into the daily workflows to endorse the culture of collaboration and safety (Nawawi & Ibrahim, 2024).

Safety Improvement Plan

Problem Overview

Inefficient handoffs between patients are one of the leading contributors to medical errors resulting in a cost of about 12.1 billion dollars yearly due to miscommunication, which almost constitutes 80 percent of medical errors in United States healthcare (Janagama et al., 2020). NURS FPX 4035 Assessment 3 provides recommendations that could lead to prevention of such outcomes are inconsistent procedures, inadequate staffing, insufficient training, contributing to patient safety and workflow efficiency.

Proposed Process Improvements

  1. Standardizing Communication: Establish SBAR on all hand-offs to provide concise, complete and structured information. 
  2. Strengthening Surveillance and Alerts: to increase response times and minimize alert fatigue, optimize alarm systems. 
  3. The Inclusion of Digital Technology: Include the use of EHR-based templates and Electronic Nursing Hand over System (ENHS) to make documentation more consistent and less likely to be omitted (Tataei et al., 2023). 
  4. Training: Carry out continuous training and reinforcement with good practice and foster communication competency through a performance improvement plan (Nawawi & Ibrahim, 2024).

Organizational Impact

If the handoff inefficiencies are not addressed, they may lead to patient harm, legal liability, and reputational and staff burnout. NURS FPX 4035 Assessment 3 highlights that applicable use of standardized processes has been used to reinforce interdisciplinary interaction, morale building and attainment of safety standards.

Audience Role and Engagement

Stakeholder Responsibilities

Nurses and clinical staff are the key to the effective implementation of this initiative because most handoffs of patients are performed by them, as highlighted in NURS FPX 4035 Assessment 3. They should follow up on structured tools, do constant training, and give feedback related to continuous improvement. The move needs to be backed by the hospital administrators who should provide the resources and technology, as outlined in the

improvement plan in-service presentation.

Importance of Engagement

The success of the adoption of SBAR and ENHS requires sustained discipline in its usage through trained staff (Tataei et al., 2023). The active involvement means that these tools are practical and fulfill the reality when facing challenges, as part of a performance improvement plan.

Benefits of Participation

Engagement by doing reduces mistakes, streamlines tasks, enhances engagement, and increases the safety culture, as highlighted in the in-service presentation. The standardized communication, in turn, promotes the creation of trust within a team, reduces misunderstandings, and improves patient care outcomes, as emphasized in NURS FPX 4035 Assessment 3 (Kay et al., 2022; Nawawi & Ibrahim, 2024).

New Practices and Activities

Implementation of New Tools

  • Situation, Background, Assessment, Recommendation: A four-step framework used to convey all the necessary information and make sure that the information presentation is consistent (Kay et al., 2022).
  • Digital Handoff Tools: Simplification of similarity with the EHR templates and ENHS platforms minimizes documentation mistakes and allows systematic reporting.

Training and Simulation

The use of simulation-based training will enable staff to strengthen its competencies using realistic case scenarios to perform SBAR handoffs in a less stressful scenario, as

highlighted in NURS FPX 4035 Assessment 3. Feedback will be given by the facilitators, and reflective discussion will be encouraged between the participants so that the learning can be reinforced (Nawawi & Ibrahim, 2024).

Collaborative Q&A

Interactive discussions will prompt participants to find ways of fixing the problem of handoff, including ensuring accuracy during the change of shifts and data integrity verification during transitions, as part of a performance improvement plan (Abraham et al., 2024).

Feedback Mechanisms

Post-session questionnaires and evaluation forms will gather the feedback of the participants and make sure that handoff processes will be gradually improved, as outlined in NURS FPX 4035 Assessment 3.

Summary Table

Section Key Elements Impact/Goal
Agenda & Goals bedside protocols, case handoff error awareness, Enhance communication and patient safety
Safety Plan adoption, EHR/ENHS, integration, optimization of alarm, continuous training Eliminate miscommunication, enhance results
Stakeholder Involvement Nurse retention, leadership packed support, binary feedback Drive ownership, lock in improvements, raise morale
New Practices & Simulation Simulation drills, role play practices, collaborative question and answer Build relevant skills, promote protocol adherence
Feedback Mechanisms Surveys, open-ended questionnaires, reflective exercises Modify strategies, keep quality everlasting

 

References

Abraham, L., Perera, R., & Green, D. (2024). Optimizing clinical handovers in emergency departments: A review of standardization strategies. Journal of Patient Safety, 20(2), 77–85.

Janagama, R., Jain, A., & Gupta, V. (2020). Impact of miscommunication in patient handoffs on healthcare outcomes. International Journal of Health Systems, 9(3), 135–142.

Kay, P. H., Mathews, R., & Soto, J. (2022). Structured communication models and patient handoffs: The role of SBAR. Nursing Management Today, 31(4), 42–49.

Kim, M. J., Lee, J. S., & Choi, H. Y. (2021). Evaluating handoff communication failures and their influence on adverse events in nursing care. Journal of Clinical Nursing, 30(11–12), 1570–1581.

Nawawi, N., & Ibrahim, R. (2024). Handoff errors in emergency departments: Causes, consequences, and corrective actions. International Journal of Healthcare Research, 18(1), 92–100.

Tataei, M., Hosseini, A., & Kargar, M. (2023). The role of electronic systems in enhancing nursing handoffs: A comparative study. Health Information Science and Systems, 11(1), 12–21.



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