Course FPX

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Privacy Policy

Communication, Outreach, and Privacy Policy

Last updated: June 19, 2026

At Course FPX, we take your privacy and communication preferences seriously. We are committed to responsible, transparent, and fully compliant outreach in accordance with applicable laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and other privacy and electronic communication regulations. This policy explains how we use your information, your rights regarding communications, and how we protect your information.

1. Consent-Based Communication

By providing your contact information through our website or other channels and opting in, you consent to receive messages from Course FPX relevant to your requests or our services. This includes:

  • Service updates and confirmations
  • Customer support and inquiry responses
  • Appointment and session reminders
  • Billing and account notifications
  • Informational content related to our services
  • Promotional or marketing messages (only if you have separately opted in to marketing)

Consent to receive marketing messages is not a condition of purchasing any service.

2. SMS / Text Messaging

If you opt in to our SMS program, you consent to receive text messages from Course FPX. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance. You may also opt out through any reasonable method, including email, phone, or our website. We honor all opt-out requests promptly.

We will not share or sell your mobile information with third parties or affiliates for promotional or marketing purposes. Mobile opt-in data is never shared with third parties for their own marketing.

3. Automated and AI-Assisted Communication

Some of our messages and calls may be generated or assisted by automated systems or artificial intelligence. These communications follow the same consent, opt-out, and privacy standards described in this policy. You may request to be contacted by a human team member at any time.

4. Purpose of Outreach

Course FPX uses your information exclusively for legitimate business purposes: providing requested services and support, responding to inquiries, sending service-related notifications and reminders, sharing informational content, and — with consent — informing you about promotions or enhancements. We do not send unsolicited communications.

5. Opt-Out and Unsubscribe Rights

You have full control over the communications you receive. You may opt out at any time by:

  • Replying STOP to SMS messages
  • Clicking “unsubscribe” in marketing emails
  • Contacting our support team
  • Requesting no further calls during any call or message

Once received, we promptly cease non-essential outreach. Transactional communications related to active service requests may still be sent as necessary to fulfill requested services.

6. Responsible Communication Practices

  • Communications are sent only to individuals who have opted in or initiated contact
  • We do not contact recipients before 8:00 AM or after 9:00 PM in their local time zone
  • Message frequency is limited to prevent excessive outreach
  • All messages clearly identify Course FPX as the sender
  • We maintain auditable records of consent, including date and source
  • Internal monitoring ensures messages remain compliant

7. Use and Protection of Information

Your contact information is used solely for the purposes in this policy. Course FPX does not sell, rent, or trade your information to third parties. Any service providers involved in delivering communications operate under confidentiality and data-protection obligations. We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

8. Compliance with Legal Requirements

Course FPX complies with applicable communication and privacy laws, including the CAN-SPAM Act, the TCPA, and applicable data-privacy regulations. We review our policies regularly to maintain compliance.

9. Data Retention

We retain your information only as long as necessary to fulfill our services, respond to inquiries, and comply with legal obligations. When no longer needed, information is securely deleted or anonymized.

10. Questions or Concerns

If you have questions, concerns, or wish to exercise your opt-out rights, contact us at contact@coursefpx.com. We are committed to responding promptly.